Refund Policy

Digital delivery

Most products are digital and may be delivered immediately after checkout by download, access link, Shortcut link, or library unlock.

When refunds may be available

• The product was not delivered and access cannot be restored.
• The product is materially different from its product-page description.
• The product is defective and cannot reasonably be fixed or replaced.
• You were charged twice for the same product by mistake.
• A refund is required by applicable consumer law.

When refunds may be declined

• The product was delivered and accessed as described.
• The purchase was made on an incompatible device despite a clear compatibility warning.
• The request is based on a change of mind after digital delivery, where permitted by law.
• The request relates to misuse, unauthorised sharing, or breach of the Terms or Content Standards.

How to request help

Contact support@doomed4dina.com with your email, order reference, product name, device/browser, and a brief description of the issue.